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The Joint Admission And Matriculation Board has released solutions to problems accredited JAMB CBT Centres may encounter when using or installing the JAMB Registration App.

So, in case you encounter any of these problems, follow the solutions as prescribed by JAMB.

FREQUENTLY ASKED QUESTIONS ON THE 2017 UTME REGISTRATION EXERCISE FOR APPROVED CBT CENTRE OWNERS

1. Question: I received the following message: “Error 404 while trying to install the JAMB Registration Application”. What do I do?
Answer: Confirm the URL address as http://www.jamb.org.ng/installer/install.htm

2. Question: I don’t have an access code, what do I do?
Answer: Check the administrator’s email provided and also check the spam folder in your Mailbox. If not found, send your correct email address to the JAMB Zonal/State Coordinator in your State.

3. Question: I received the following message: “Invalid Access Code”, what do I do?
Answer: Uninstall the JAMB Registration Application, Re-download and Re-install.

4. Question: I received the following message, “You are running this application from an unauthorized Location”, what do I do?
Answer: Make sure you are on the Network provided by JAMB i.e. using the SIM card provided.

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